Privacy Notice

Data Privacy Notice

• Personal data that you provide us directly when you purchase a ticket at the ticket counters, by telephone, via the internet or in any customer-supplier commercial relationship, are intended for referencing the requested service, invoicing, commercial relationship, market research or quality control; therefore their personal data will not be transferable to third parties.
• Your image may be video-recorded for the purposes of security, deterrence and crime prevention. Your image will be stored at the address of the party responsible for protecting and safeguarding your personal data for a period of 48 hours; once the deadline has passed, the images will be deleted; they may not be transferable to third parties except by court order.
• The personal data we request for the contracted services are: first name and surnames, address, telephone, email, date of birth.
• When you carry out any payment by credit or debit card, some financial details will be required: name of the holder, address, telephone, name of the banking institution, card number, expiry date and security code. They will not be transferable to third parties.
• The information that AUTOBUSES DE LA PIEDAD S.A. DE C.V. receives and stores from web pages at the time you interact with the websites of our coordinated companies, is mainly technical information, such as your internet protocol address, your computer's operating system and your browser type, the address of a referring website, where applicable, and the path you follow as you move through the web page.
• AUTOBUSES DE LA PIEDAD S.A. DE C.V. Use «cookies» to recognise you when you use or return to our websites. A «cookie» is a small text file that a website or an email can record in your browser and store on your hard drive.
• Cookies make it possible to recognise you on the page, and they support your transactions with our company; Without cookies enabled, you will be able to browse the websites of Autobuses de la Piedad, S.A. de C.V., but you may not be able to use some of its features.
• This information is collected in order to allow the websites to operate correctly, evaluate use of the website and support promotional campaigns.

You will have the right to access, amend or delete each and every one of your data, and you may object to their use and even revoke them. To exercise these rights you may contact us at the address of the party responsible for protecting and safeguarding your personal data: Office Responsible for the Protection of Personal Data of Autobuses de La Piedad S.A. de C.V., with its address at Boulevard La Luz 2011, Colonia Las Fuentes, Postcode 37270, León Guanajuato, telephone 477 710 00 01 and email address misdatos@flecha-amarilla.com

In the event of any amendment to this Privacy Notice, you will be informed through the companies' websites, at the sales kiosks, in a nationally circulated newspaper and via our telephone operators.

IMPORTANT: 
When purchasing your ticket, taking out any of the services or establishing a commercial relationship with Autobuses de La Piedad S.A. de C.V. and coordinated companies known as Grupo Flecha Amarilla, you state that you are aware of the Privacy Notice.